Registration and Login at Total Casino
Creating an account at Total Casino literally takes two minutes. Email, password, name, date of birth - done. No endless forms, no verification before you can play. You can deposit and start immediately after registration.
This page explains the entire process. From creating account to first login, verification and what to do if you encounter login problems.
How to Create an Account
Navigate to Total Casino homepage and click green "Register" button in top right. A form opens with following fields:
- Email address - must be valid, you'll receive verification link here
- Password - minimum 8 characters, mix of letters and numbers recommended
- First name and last name - must match your ID for later verification
- Date of birth - you must be 18+ to play
- Address - street, house number, postal code, city
- Phone number - optional but useful for account recovery
- Currency - choose EUR for Netherlands
Check boxes for terms & conditions and privacy policy. You must also confirm you're 18+ and that information entered is correct. Click "Create Account" and you'll receive verification email within 30 seconds.
Email Verification
Open email from Total Casino and click verification link. This activates your account and you're automatically logged in. No verification link received? Check spam folder. Still nothing? Click "Resend verification email" on login page.
Some email providers (especially Hotmail/Outlook) sometimes block casino emails. If you don't get verification consider using Gmail or ProtonMail address.
Logging Into Your Account
Click "Login" in top right on homepage. Enter your email and password. Optionally check "Remember me" so you don't need to log in again next time. Click "Login" and you're in.
If you're on your own computer or phone "Remember me" is convenient. Never use this on public computers or shared devices - someone else could access your account.
Forgot Password
Click "Forgot password?" below login form. Enter your email and you'll receive reset link. This link is valid for 24 hours. Click it, enter new password (minimum 8 characters) and you can log in again.
Not receiving reset email? Check spam, wait 5 minutes and try again. Problem persists? Contact livechat support - they can manually trigger a reset.
Account Verification (KYC)
For your first withdrawal you must complete KYC (Know Your Customer) verification. This is legally required for all online casinos and prevents fraud and money laundering. Process is one-time - once verified you never need to do it again.
| Document Type | What You Need | Acceptable Formats |
|---|---|---|
| ID Verification | Passport, driver's license or ID card | JPG, PNG, PDF - max 5MB |
| Proof of Address | Utility bill, bank statement | Not older than 3 months |
| Payment Verification | Credit card screenshot (if used) | Cover middle digits |
| Selfie (sometimes) | Photo of yourself with your ID | Face and ID clearly visible |
How to Upload Documents
Log in, navigate to "My Account" and click "Verification". You see which documents are still needed. Click "Upload" for each document type, select file from your computer or phone and submit.
Ensure documents are clearly readable. No blurry photos, no cut-off corners. If text isn't legible your document gets rejected and you need to upload again.
Verification normally takes 24-48 hours. During weekends it can extend to 72 hours because less staff works. You'll receive email once your account is verified.
Tips for Fast Approval
- Upload all documents at once, not one per day
- Use high quality scans or photos - minimum 300 DPI
- Ensure all four corners of your ID are visible
- For proof of address: utility bills get accepted fastest
- Credit card screenshots: cover middle 8 digits but leave first 6 and last 4 visible
Account Security with 2FA
Total Casino offers two-factor authentication (2FA) for extra security. This is optional but strongly recommended, especially if you regularly deposit large amounts.
With 2FA enabled you must enter a code you receive via SMS or authenticator app in addition to your password. Even if someone knows your password they can't log in without this code.
Activating 2FA
Navigate to Account Settings → Security → Two-Factor Authentication. Choose between SMS or app-based 2FA:
SMS 2FA: You receive 6-digit code via SMS every time you log in. Simple but requires phone reception.
App-based 2FA: Use Google Authenticator or Authy. Scan QR code in app and from now on generate codes via app. Works even without internet connection.
App-based is more secure because SMS codes can be intercepted via SIM swapping attacks. If you have significant balance on account use authenticator apps.
Adjusting Account Settings
After registration you can personalize various settings. Navigate to "My Account" to see what you can adjust.
Important Settings
- Email preferences - choose which promotional emails you want to receive
- Responsible gaming limits - set deposit, loss or session limits
- Notification settings - push notifications for bonuses, withdrawals
- Language - interface language (English/Dutch for .nl domain)
- Time zone - important for tournament timings and bonus expiries
You can also adjust communication preferences. Don't want marketing emails? Uncheck "Promotional emails". Transactional emails (withdrawals, deposits) always remain enabled for security.
Making Your First Deposit
After registration and email verification you can deposit immediately. Click "Cashier" or "Deposit" in menu. You see all available payment methods.
| Payment Method | Min Deposit | Processing Time | Fees |
|---|---|---|---|
| iDEAL | €10 | Instant | Free |
| Skrill | €10 | Instant | Free |
| Neteller | €10 | Instant | Free |
| Bitcoin | €20 | 10-30 min | Network fees |
| Ethereum | €20 | 5-15 min | Gas fees |
iDEAL Deposit (Most Popular)
Select iDEAL, enter amount (min €10), choose your bank from list. You're redirected to banking app or website. Log in, confirm payment and you return to Total Casino. Money appears within 60 seconds.
On first deposit you get popup for welcome bonus. Accept this if you want 250% match + 200 free spins. Want to play without bonus, click "Decline" - you can't claim this specific bonus later.
Common Login Problems
Can't Log In - Wrong Password
Use "Forgot password" function. Not receiving reset email? Check you're using correct email address (the one you registered with). Still nothing? Contact support with your account details.
Account Blocked
After 5 failed login attempts your account gets temporarily blocked (15 minutes). This prevents brute force attacks. Just wait a quarter hour and try again with correct password.
Permanently blocked? Usually due to violated terms (bonus abuse, multiple accounts). Contact support for details - sometimes these are false positives they can resolve.
Verification Email Not Received
Check spam/junk folders. Add [email protected] to your contacts to whitelist future emails. With Hotmail/Outlook also check "Other" folder where promo emails often land.
2FA Code Doesn't Work
For app-based 2FA: ensure time on your phone is correctly synchronized. Google Authenticator is time-based so wrong clock generates incorrect codes. For SMS: wait 30 seconds, sometimes codes are delayed.
Logging In on Multiple Devices
You can log into your Total Casino account from desktop, laptop, smartphone and tablet simultaneously. No limit on concurrent sessions.
Note: if you're on public WiFi (café, airport) always use VPN. Total Casino uses SSL encryption but extra caution doesn't hurt. Free VPNs are okay for casual browsing but for gambling use paid service like NordVPN or ExpressVPN.
Mobile App vs Browser
Total Casino app (iOS/Android) stays logged in unless you explicitly log out. Convenient but dangerous if you lose your phone. Set PIN code or biometric lock on app via Settings.
Browser login works via cookies. If you check "Remember me" you stay logged in until you clear cookies or log out. Private/incognito browsing clears cookies after each session so you must log in again.
Closing Account or Self-Exclusion
Want to stop playing? You have two options: close account (permanent) or self-exclusion (temporary).
Self-Exclusion
Navigate to Responsible Gaming in account settings. Choose exclusion period: 1 month, 3 months, 6 months or 1 year. During this period you can't log in, receive no emails and make no deposits.
After period ends account automatically reactivates. You receive email 7 days beforehand as reminder. Want to stay excluded longer? Extend before period expires.
Permanent Account Closure
Contact livechat or email support with your request. They ask for confirmation and reason (optional). Withdrawals get processed first before account closes. This process can take 48-72 hours.
Permanent closure is irreversible. You can't create new account later with same details. Be certain you want this before confirming.
Security Best Practices
Use unique password for Total Casino. Never reuse passwords from other sites. A password manager like 1Password or Bitwarden helps generate and store strong, unique passwords.
- Enable 2FA as soon as your account is verified
- Always log out on shared computers
- Check your account activity regularly for unknown logins
- Never use public WiFi without VPN for gambling
- Never click links in suspicious emails claiming to be from Total Casino
Recognizing Phishing
Total Casino never sends emails asking for your password. Official emails always come from @total-nl.com domain. Always check sender before clicking links.
Received suspicious email claiming to be from Total Casino? Forward it to [email protected] and delete original email. Never log in via links in emails - always go directly to website by typing URL.
Bonuses Upon Registration
New players automatically get access to welcome bonus on first deposit. This is 250% match up to €500 plus 200 free spins. No code needed - bonus gets offered during deposit process.
Note: you can only claim welcome bonus once. If you decline it on first deposit you don't get second chance. Think carefully whether you want to play with or without bonus.
After welcome bonus there are reload bonuses (weekly), loyalty cashback (from first deposit) and tournament invites. Check Bonuses page for all active promotions.
